Overview
Intricate Security Blue Advanced + IT is our highest-touch managed offering. It combines comprehensive security monitoring and executive-level security guidance with mature IT support, more strategic operational oversight, and stronger recovery and governance capabilities. This tier is intended for organizations that want a single provider supporting both security outcomes and higher-level IT maturity.
What This Tier Includes
Everything from Blue Plus + IT
Includes all support, administration, reporting, infrastructure support, and governance features provided in the Blue Plus + IT tier.
Everything from Intricate Security Blue Advanced
Includes advanced incident response, annual tabletop exercises, virtual CISO support, and NIST CSF-aligned compliance reporting.
Priority IT Response
Higher-priority handling for urgent IT issues requiring faster operational attention.
Advanced Incident Recovery Support
Additional support restoring systems and operations after significant IT or security events.
Advanced Tenant and Identity Governance Support
Support for more mature identity governance, privileged access review, and tenant-level control activities.
Compliance-Aligned IT Administration
Administrative IT support delivered with greater awareness of compliance, policy, and governance requirements.
Executive Technology Review Support
Higher-level review and discussion of technology, service trends, and risk with leadership stakeholders.
Strategic IT and Security Planning
Support aligning IT operations and security priorities with broader business goals.
Annual Technology Roadmap Review
A structured annual review of environment maturity, operational priorities, and recommended improvements.
Dedicated Improvement Recommendations
Focused recommendations to improve resilience, supportability, and long-term operational maturity.
- Organizations with higher-touch support expectations
- Compliance-driven businesses
- Clients that want leadership-level visibility into both IT and security
- Large migrations unless separately scoped
- Office moves, cabling, and physical project work
- Major infrastructure redesigns outside the managed service scope
- Custom development
Service Delivery Model
This service is still delivered primarily remotely, but includes more strategic coordination, stronger operational governance, and more frequent involvement from senior engineering and advisory resources.